🔁 Refund & Return Policy

Thank you for your trust in Revive & Thrive. Please read the following policy carefully before placing an order.

🟣 Ready-to-Ship Items

• All ready-to-ship items are final sale
• Products are sold as-is, based on the testing (if any) listed at the time of purchase
• If no testing is shown in the product description, the product has not been tested
• Buyers are responsible for any additional testing they wish to perform

🟣 Pre-Order / Group Buy Items

• All pre-order purchases are subject to the specific terms listed on each product page
• Delivery timelines, vendor guarantees, and batch testing (if applicable) are outlined in the listing
• If a group buy is canceled or experiences significant delays, store credit or an alternative resolution may be offered at our discretion

📦 Shipping Damage & USPS Claims

We package all orders with care to minimize the risk of shipping damage. However, once an order is handed off to the carrier, responsibility for the shipment transfers to them.

• Revive & Thrive is not responsible for damage caused by USPS or any shipping carrier
• If your order arrives damaged, we recommend filing a claim directly with USPS:
  👉 https://www.usps.com/help/claims.htm
• We are happy to assist with documentation, such as invoices or shipment details, to support your claim

⚠️ No Returns or Exchanges

Due to the nature of our products, we cannot accept returns or exchanges.
Please ensure all order details are correct before submitting payment.

If you have any questions about this policy, feel free to contact us before placing your order.